We at Ten Touch are not just developers creating products we think you should use. We so strongly believe in the benefits of multi-touch interfaces, we have made them a part of our lives everywhere we can, including using the iPhone and iPod touch. Not only does this create a practical atmosphere for high-quality development, it ensures we as users see things from your perspective. The insight we gain as multi-touch users benefits you directly: in support, we will treat you just as we want to be treated.
To start, we have done all we can to make it easy for you here on the web site. Since every application is unique, support is divided into sections accordingly. You’ll find information only about the application in question: you won’t have to sift through irrelevant information.
These support pages are constantly updated as users provide feedback. This will help you quickly find answers on your own. As well, please search our knowledge base and user forums: just type in your query or keywords in the search field. We hope you will rate the information your search provides, so we know whether it is useful or needs improvement. If you have insight to share, we encourage you to post to the user forum yourself. It will benefit your fellow users, which includes all of us here at Ten Touch!
Sometimes the information provided may not answer your question or resolve your problem. On each product’s support page, we’ve provided a “Request Support” button to get in touch with the team that is expert in supporting your application. They will respond to you just as quickly as possible!